Easy Flow Catering

Customer story · Sydney, Australia

How a Sydney cafe cut their catering software bill with real phone support

a Sydney cafe switched from their previous provider after paying AUD $350/month for ticket-only support. With Easy Flow Catering at AUD $79/month, they kept core features and gained real Australian phone support.

Catering software with real Australian phone support

We needed to pick up the phone and talk to someone straight away when service issues came up.

The problem

a Sydney cafe handles regular catering orders. Their previous provider was charging AUD $350 per month.

Support was email-ticket only. When something went wrong mid-service, the cafe owner had to log a ticket and wait.

As a busy hospitality team, they did not have time for delayed responses. They wanted to call and get help from a real person.

The switch

They found Easy Flow Catering while looking for an affordable catering software alternative with real support in Australia.

The deciding factor was being able to call directly and speak to a real Australian person any time support was needed.

When they saw the AUD $79/month price, the difference compared with their previous provider was immediate.

Switching to AUD $79/month while keeping the features we use every day changed the way we run catering.

The result

They kept every feature that mattered to daily operations and gained more flexibility.

Their monthly software cost is now less than a quarter of what they were paying before.

They now run catering with confidence, knowing phone support is always available when needed.

Frequently asked questions

Can I talk to a real person if I switch?

Yes. Easy Flow Catering includes real Australian phone support, so you can call and speak to a person when you need help.

How much does Easy Flow Catering cost compared to other catering software?

Easy Flow Catering is AUD $79 per month, including phone support. In this story, the cafe moved from AUD $350/month with their previous provider.

Will we lose important features if we move from old software?

This cafe kept every feature they relied on and gained more flexibility while reducing monthly cost.

Ready for catering software with real support in Australia?

Book a live walkthrough and see how Easy Flow Catering fits your venue workflow.

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